We want you to be fully satisfied with your purchase. If you're not happy with your order, please review our return and exchange policy below:

• Return/Exchange Window: You may request a return or exchange within 7 days from the date your order was delivered.

• Damaged Items:
  If your item is damaged at the time of delivery, do not accept or collect it. Please refuse the delivery and contact us immediately at [your email address] or on WhatsApp.

• Returns:

  • You can initiate a return directly from your tracking page.

  • The product must be unused, unworn, and in its original condition with all tags attached.

  • Once your returned parcel reaches our warehouse and passes inspection, your refund will be processed to your original payment method.

• Exchanges:

  • To request an exchange, please contact us via WhatsApp or email.

  • You may exchange your item for another item of equal or lesser value.

  • If you want to exchange for a product of higher value, we will issue a coupon code equal to the refundable amount. You can use this coupon to place a new order and pay the remaining difference.

If you have any questions or need assistance, feel free to contact us at [leevahethnic@gmail.com] or on WhatsApp.